**Refund Policy for CasaArtisan**
Effective Date: [1-jan-2018]
CasaArtisan values your satisfaction with our services. This Refund Policy explains our guidelines for refunds for services provided through our website [www.casaartisan.com] (the “CasaArtisan”) and our mobile application (the “CasaArtisan”). Please read this policy carefully. If you have any questions, please contact us at [Info@CasaArtisan.com]
**1. Service Refunds**
– **Cancellation by User:** If you cancel a service request before it has been confirmed by a service provider, you may be eligible for a full refund.
– **Cancellation by CasaArtisan:** In the event that CasaArtisan is unable to fulfill your service request for any reason, we will provide you with a full refund.
– **Service Completion:** Once a service has been completed by the service provider, refunds may not be available unless there is a clear defect or failure to meet agreed-upon service standards.
**2. Refund Process**
– **Requesting a Refund:** To request a refund, please contact our customer support team within [number] days of the service date. You may be required to provide details and evidence supporting your refund request.
– **Refund Approval:** Refunds are subject to approval by CasaArtisan. We reserve the right to refuse refunds if we believe the request is not valid or if the refund policy has been abused.
– **Refund Method:** Approved refunds will be processed using the original payment method used for the transaction, unless otherwise agreed upon.
**3. Non-Refundable Items**
– **Third-Party Services:** CasaArtisan may facilitate services provided by third-party vendors or contractors. Payments made for third-party services may be subject to the refund policies of those vendors.
– **Subscription Fees:** Subscription fees paid for access to premium features or ongoing services are non-refundable unless otherwise stated in the terms of the subscription.
**4. Contact Us**
If you have any questions about our Refund Policy, please contact us at:
CasaArtisan
Email:- Info@casaartisan.com
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This Refund Policy outlines our commitment to handling refunds fairly and transparently for services provided globally by CasaArtisan.